Frequently Asked Questions (FAQ)

What is Relentless?

Relentless is more than a clothing brand—it's a mindset. Our apparel is designed for those who stay focused, push through challenges, and pursue their goals without limits.

Where do you ship?

We currently ship to Canada and the United States. We plan to expand to more countries in the future.

How long does shipping take?

Processing typically takes 2–5 business days. Once shipped, delivery times vary by destination and carrier.

Do you offer free shipping?

Yes! We offer free shipping on orders of $100 or more.

How can I track my order?

Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

What size should I order?

We recommend checking our Size Guide which can be found in the, "Sizing guide +Care instructions" Section. before placing your order. If you're between sizes, consider sizing up for a more relaxed fit.

Can I return or exchange my order?

We accept returns and exchanges on unworn, unwashed items within our return window. Please visit our Returns Policy page for full details.

What if I receive a damaged or incorrect item?

If your order arrives damaged or you receive the wrong item, contact us as soon as possible with your order number and photos of the issue, and we'll make it right.

How should I care for my apparel?

For the best results:

• Wash inside out with cold water.
• Use mild detergent.
• Tumble dry low or hang dry.
• Avoid ironing directly on printed designs.

Will sold-out items be restocked?

Some of our products may be restocked, while others are limited releases. Follow us on social media and subscribe to our newsletter for updates.

How can I contact Relentless?

For any questions or support, contact us through our Contact page or email our support team. We'll get back to you as soon as possible.

Do you offer limited-edition drops?

Yes. Relentless may release exclusive collections and limited-edition designs throughout the year. Stay connected so you don't miss out.

Still have questions?
Contact the Relentless team—we're here to help. 💪🔥

Relentlessclothingg@gmail.com

At Relentless, we're committed to getting your order to you as quickly and smoothly as possible.

Order Processing

All orders are processed within 2–5 business days. Once your order has been shipped, you'll receive a confirmation email with tracking information.

Shipping Rates

• Free Shipping on orders of $100 CAD or more.
• Shipping costs for orders under $100 CAD are calculated at checkout based on your location.

Estimated Delivery Times

Delivery times may vary depending on your location:

• Canada: 5–10 business days
• United States: 7–14 business days
• International: 10–20 business days

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, holidays, or other unforeseen circumstances.

Order Tracking

Once your order ships, you'll receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.

International Orders

Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout. Relentless is not responsible for delays or lost packages due to incorrect shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with an issue, please contact us within 7 days of delivery. We'll work with the shipping carrier to help resolve the situation.

Questions?

If you have any questions regarding shipping or your order status, please contact our support team and we'll be happy to assist you.

Relentless — Built for those who never stop. 🔥💪

Sizing Guide

Finding the right fit is important. We recommend comparing the measurements below with your favorite t-shirt or hoodie for the most accurate sizing.

How to Measure

Chest Width: Measure across the chest, 1 inch below the armholes.
Body Length: Measure from the highest point of the shoulder to the bottom hem.
Sleeve Length: Measure from the shoulder seam to the end of the sleeve.

Fit Recommendation

• True-to-size fit: Order your regular size.
• Relaxed/Oversized fit: Size up one size.
• Slim fit: Size down only if you prefer a tighter fit.

Between Sizes?

If you're between sizes, we recommend sizing up for a more comfortable fit.

Need Help?

If you're unsure about sizing, contact us before placing your order and we'll help you find the best fit.

Care Instructions

Proper care helps keep your Relentless apparel looking its best.

Washing

• Turn garments inside out before washing.
• Machine wash cold with similar colors.
• Use a mild detergent.
• Avoid bleach or harsh chemicals.

Drying

• Tumble dry on low heat.
• For best results, hang dry or air dry.
• Avoid excessive heat, which can damage fabric and prints.

Ironing

• Do not iron directly on printed designs.
• If ironing is necessary, turn the garment inside out and use a low heat setting.

Storage

• Store in a cool, dry place.
• Fold neatly or hang to help maintain shape.

Important

Following these care instructions will help preserve the quality, fit, and longevity of your Relentless apparel.

Stay Relentless. Wear it with purpose. 🔥💪